Payment limit increase

Written by Wilbur Admin

Updated at May 9th, 2022

If a Claim Owner does not have a high enough ‘Payment Limit’ to be able to submit the required payments, a user with a higher ‘Payment Limit’ can delegate authority to them (if they have this feature enabled). The delegated authority can be given up to that user’s own ‘Payment Limit’ delegated to them on their own profile. The increased ‘Payment Limit’ will only apply to the claim that it is applied to.

To enable a claim level payment limit increase

  • Open a claim that you wish to increase the payment limit, then click ‘FINANCIALS’ from the left-hand side menu
  • In the top right-hand corner click the ‘INCREASE PAYMENT LIMIT’ button
    • A pop-up window will display
    • Review the current claim owner's payment limit on the claim
    • Input the increased payment limit amount
    • Click the ‘SUBMIT’ button
  • The Claim owner will now be able to submit payments to QA, up to the new limit without requiring managerial input
  • Note: The Claim Log will log the increase in payment limit and identify the user that made that change. You cannot increase your own limit and payments will still need to be approved by QA, no matter what payment limit is applied to your profile.

‘Payment Limit’